Welcome to the Noorwork FAQ Page!
Here, you’ll find answers to some of the most common questions about our products, services, and policies.
If you have any additional questions, feel free to contact us.
General Questions
What is Noorwork?
Noorwork is a digital solutions company offering software, tools, web development, graphic design, data analysis services, and freelance support. We also sell custom digital products and promote third-party software through our affiliate programs.
Where are you located?
We operate remotely and work with clients worldwide. Distance is never a barrier to delivering quality services.
How can I contact you?
You can reach us via email at [email protected], through our website’s contact form, or via Live Chat.
Products and Services
What types of products do you sell?
We sell a variety of digital products, including Excel VBA tools, WordPress themes and plugins, and graphic design templates. All our products are designed to enhance your digital experience and productivity.
What services do you offer?
- Web Development: Custom websites, WordPress theme/plugin development.
- Graphic Design: Logos, banners, posters, and more.
- Data Analysis: Custom Excel solutions and actionable insights.
- Digital Marketing: Strategies to boost your online presence.
Do you offer custom solutions?
Yes! We specialize in creating tailored solutions to meet your unique business needs. Contact us to discuss your project.
Orders and Payments
What payment methods do you accept?
We accept all major credit cards, PayPal, Payoneer, and other secure online payment methods. For specific queries, contact [email protected].
How do I access my purchased products?
Once your payment is confirmed, you will receive a download link or access credentials via email and also find your My Account Page.
Can I cancel my order?
Orders for digital products are final once delivered. For services, cancellations may be possible if the work hasn’t started. Please refer to our Refund Policy for more details.
Technical Support
What should I do if I encounter issues with my purchased product?
If you face any issues, please email us at [email protected]. Include your order details and a description of the problem, and our support team will assist you promptly.
Do you provide support for third-party software?
We primarily support products and services created or sold by Noorwork. For third-party software, please refer to the vendor’s support team or documentation.
Refund Policy
What is your refund policy?
Refunds are available for certain services or products under specific conditions. Please refer to our Refund Policy for detailed information.
Can I get a refund for a digital product?
Due to the nature of digital products, refunds are typically not provided once the product is delivered. However, exceptions may apply in case of technical issues or defects. For more details, contact [email protected].
How do I request a refund?
To request a refund, please email us at [email protected]. Include your order number, purchase details, and reason for the refund request. Our team will review and respond promptly.
Privacy Policy
How do you handle my personal data?
We take your privacy seriously. Your data is stored securely and is only used for purposes outlined in our Privacy Policy. We do not sell or share your personal information with third parties.
What data do you collect?
We collect basic information such as your name, email, and payment details when you make a purchase or sign up for our services. For more information, please review our Privacy Policy.
Can I request my data to be deleted?
Yes, you can request the deletion of your personal data by emailing [email protected]. We will process your request as per applicable laws and regulations.
Contact Us
Still have questions? Feel free to reach out to us at [email protected]. We’re happy to help!