Refund Policy

Thank you for shopping at Noorwork! We are committed to providing high-quality digital products and services. However, we understand that sometimes you may need a refund. Please review our refund policy below.

Eligibility for Refunds

Refunds are applicable under the following conditions:

  • Digital products such as plugins, themes, and tools: Refunds are provided only if the product is defective or not as described.
  • Services such as graphic design, web development, or data analysis: Refunds are available if the service has not been started or if there is an issue with the delivery as per the agreed scope of work.

Conditions for Refunds

  • The request for a refund must be made within 7 days of the purchase or delivery.
  • You must provide proof of purchase, such as an order confirmation email or receipt.
  • For defective digital products, you must provide details and evidence of the issue (e.g., screenshots or error messages).
  • Customized services are non-refundable once the work has commenced or delivered, unless otherwise agreed.

Non-Refundable Items

We do not offer refunds for:

  • Change of mind after purchase.
  • Products or services that have been used, downloaded, or accessed beyond the trial period (if applicable).
  • Affiliate products purchased through third-party platforms. Refunds for these must be requested directly from the respective provider.

How to Request a Refund

To request a refund, please follow these steps:

  1. Email us at support@noorwork.com with the subject line “Refund Request.”
  2. Include your order number, proof of purchase, and a detailed explanation of the issue.
  3. Our team will review your request and respond within 5 business days.

Refund Processing

  • Once approved, refunds will be processed back to your original payment method within 10 business days.
  • If the refund involves a delay, we will notify you via email with an update on the status.

Contact Us

If you have any questions about this Refund Policy or need assistance, please contact us:

Email: support@noorwork.com

Website: noorwork.com

We appreciate your trust in Noorwork and are committed to resolving any issues promptly!

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